Custom Software Application Programming

We design custom automation tools that transform defined benefits administration processes into controlled, repeatable software solutions. By combining deep benefits domain expertise with practical engineering, we develop locally deployed applications that enhance reconciliation, reporting, compliance validation, financial modeling, and workflow execution. The result is improved data governance, reduced operational risk, and measurable efficiency gains.

Benefits Administration Systems Consulting

We provide strategic and hands-on consulting for benefits administration platforms, including EDI configuration, account structure design, carrier feed troubleshooting, and workflow optimization. Services include eligibility rule design, file mapping, creative data engineering, and cross-system alignment to ensure accurate enrollment transmission, payroll deduction integrity, and downstream carrier accuracy. The focus is not just system setup, but sustainable operational architecture.

HIPAA Privacy Webinars (Live, Led by Staci Knoll, CEBS, RPA)

Interactive virtual training sessions designed to strengthen HIPAA Privacy awareness and compliance across HR and benefits teams. Sessions include real-world administrative scenarios, audit-readiness best practices, PHI handling protocols, and governance reinforcement tailored to benefits administration environments. Annual training support available for designated Privacy Officers and administrative staff.

Mastery in Benefits Program

A structured development program designed to elevate internal benefits teams from reactive administrators to operational strategists. The program focuses on plan design fundamentals, compliance integration, reconciliation discipline, reporting interpretation, renewal negotiation preparation, and process documentation. The outcome is improved plan performance, stronger internal controls, and reduced dependency on crisis management.

Compliance to Administration Alignment

We align regulatory requirements with day-to-day benefits operations, including plan document consistency reviews, contribution structure validation, eligibility rule enforcement, reporting support, and internal control strengthening. The goal is to ensure that plan design, system configuration, payroll deductions, and carrier billing operate cohesively and defensibly.

Day-to-Day Benefits Administrative Consulting

Ongoing operational support for monthly reporting, carrier invoice reconciliation, payroll deduction audits, utilization and reinsurance reporting, plan projections, renewal preparation, and implementation of client decisions. We support the full lifecycle of benefits administration, ensuring clean closes, accurate financial alignment, and consistent documentation.

KnollEdge Consulting and Solutions delivers operationally focused employee benefits consulting designed to strengthen systems, reduce administrative friction, and improve financial and compliance controls. We bridge the gap between strategy and execution by modernizing benefits administration infrastructure, enhancing data governance, and building repeatable workflows that align HR, Finance, payroll, brokers, and carriers.

Employers and brokers share a common challenge: strategy is only as strong as the administration behind it.

Employers are accountable for financial accuracy, compliance, and employee experience. Brokers are accountable for plan design, market strategy, and renewal outcomes. Yet the operational layer — reconciliation, reporting integrity, system configuration, data governance, and execution discipline — often lives in the gray space between them.

KnollEdge Consulting and Solutions operates in that space.

We partner with employers and broker teams to strengthen the infrastructure behind employee benefits programs. From benefits administration systems consulting and EDI configuration to reconciliation discipline, financial reporting modernization, compliance alignment, and custom automation development, we ensure that plan strategy translates into operational precision.

For employers, this means stronger internal controls, reduced premium leakage, cleaner renewals, and improved audit readiness.
For brokers, it means smoother implementations, fewer escalations, defensible reporting, and clients who trust the data driving renewal conversations.

Because benefits programs do not fail at the strategy table — they fail in execution. We make sure execution holds.